Physical & Personal First Impressions (part 1 of 10)

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Years ago a survey said the number one thing church guests remember about their first visit was (drum roll, please), the landscaping. That’s right – the church lawn. Not the sermon or the greeters but something most members take for granted (until the weeds take over). Guests speculate that if a church takes care of its grass, it is probably doing a good job on other things such as worship, childcare, etc. So, use this list to help ensure you are giving a good first impression.

 

Lead On!

Steve

 

Church Safety, Security, and Emergency Procedures (part 5 of 5)

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Helpful Tips and Notes

  • A good way to help organize people for carrying out these procedures is to always have a consistent method of using name tags for all workers/volunteers. Depending upon the type of name tag used (e.g. a laminated clip-on type is helpful), each person’s name can be on the front and a brief description of his/her responsibility in time of emergency can be printed on the back.
  • When establishing and carrying out safety/security/emergency procedures, make sure the most appropriate person is the one in authority. These kinds of policies will not be developed effectively or efficiently by a committee. One person who has a clear grasp of the big picture and preferable a law-enforcement mindset is ideal. That person can get input from others and should seek a lot of advice before proposing and implementing a clear set of rules and procedures.
  • Background checks are critical to the safety and security of all members of the church. Anyone who will volunteer to work with minors must have a criminal background check completed on him/her every three years.
  • Emergencies and disasters cannot be kept from happening. But the more prepared a church is to face such situations, the more safe and secure every member will be.

 

Lead On!

Steve

 

 

Church Safety, Security, and Emergency Procedures (part 4 of 5)

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Emergency Procedures

In the event of a building emergency or natural disaster, having clear emergency procedures in place adds a layer of security to an organization and peace of mind to its members.

  • Outside evacuation (in case of fire, gas leak, etc.)
  1. Children’s teachers escort all students to a parking lot (take roll with them to make sure all are present).
  2. Hall monitors help get non-verbal children to a parking lot.
  3. Ushers escort worshippers to a parking lot.
  4. All teachers and workers/volunteers work to get people outside.
  5. Designated person(s) must go through the building to confirm evacuation.

 

  • Inside evacuation (in case of tornado, lockdown, etc.)
  1. Children’s teachers escort all children to an inside, lower-level hallway (take roll with them to make sure all are present).
  2. Hall monitors help get non-verbal children to an inside, lower-level hallway.
  3. Ushers escort worshippers to large room such as a fellowship hall.
  4. All teachers and workers/volunteers work to get people to an inside, lower-level hallway.
  5. Designated person(s) must go through the building to confirm evacuation.

 

Lead On!

Steve

Church Safety, Security, and Emergency Procedures (part 3 of 5)

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Security

Security should exist in several layers, and it involves personnel. Consistent people acting in consistent ways and using consistent procedures builds trust and security within an organization.

  • Innermost layer: Teachers in each classroom should be there on a regular basis and should know the children personally. They should also know which parents are allowed to pick up which children. Teachers should also be trained in security procedures such as what to do if a child is lost or taken by an unauthorized person.
  • Interior layer: Hall monitors (two per hall) should be present to forbid unauthorized persons from walking through hallways in the children’s/youth areas. Only parents, teachers, and children should be allowed in these areas. Hallways in these areas should not be used as cut-throughs to other areas. Hall monitors are also helpful in fetching supplies for teachers, summoning parents, etc. Their primary responsibility is to be visible as monitors. They should wear name tags to label them clearly.
  • Perimeter layer: If a church can afford to hire a police officer to direct traffic at the main entrance, the officer can be a part of the church’s safety and security system. He/she can act if necessary when/if there is a breach of security requiring action (if a child were abducted, the hall monitor or teacher could potentially notify the officer before the offender leaves the church property). A hired officer can also summon backup quickly from other police officers if it becomes necessary. The church should have a check-in system at the main welcome desk/area in order to document which safety officer, doctor, nurse, etc. is “on duty” each Sunday. Mobile numbers need to be readily accessible for these people to ensure a quick response from them when needs arise.
  • Comprehensive layer: Every church should implement a Safety Officer Team whose primary function is to protect people in worship services. The team is a great way to give volunteer opportunities, especially to members trained in safety and security (current or former police officers, security guards, etc.). At least one member of the team should be present at each worship service. Offenders who seek to harm individuals often desire notoriety, and a potential attack on platform personnel (particularly the Senior Pastor) is a way to gain that notoriety.

 

Lead On!

Steve

 

Church Safety, Security, and Emergency Procedures (part 2 of 5)

Safety

Safety measures are most effective when several layers exist (overlapping systems which support each other). Note: Using the term “safety” more often than the word “security” is wise, because “safety” has a positive connotation; “security” has the potential to imply a threat.

 

Suggested “layers” or systems for safety can include:

  • Use biometrics (fingerprint) check-in systems at stations for all children ages birth through fifth grade (preschool and elementary areas). Alternatives like bar-codes or cards can be used, but those are easily forgotten or left at home (not as consistently secure). These systems using bio-metrics can use a parent’s fingerprint to generate a paper stub containing a lot of information pertinent to the child (information initially entered by the parent or a staff member). The church can configure the information according to its needs. Once check-in stations are active, the stub system should be mandatory and used every time preschoolers and children go to their classes for programming.
  • Use a beeper/buzzer system for all pre-verbal children (usually birth through age two) to allow parents to be summoned quickly if necessary. Beepers are personal, private, and easy for a parent to hear/see in order to respond. These can also be helpful for older children with special needs who may have communication issues.

NOTE: Investigate smartphone options/apps which might address some or all of these needs. This technology is rapidly developing and should be regularly considered in light of the new options available.

  • Install safety cameras to monitor all hallways and exit doors, angled to view people as they leave the church/area. Do not draw attention to them; people who potentially seek to do harm will notice their presence. Average churchgoers might be alarmed or perceive danger if you raise their awareness.

 

Lead On!

Steve

 

Church Safety, Security, and Emergency Procedures (part 1 of 5)

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Safety and security policies are critical in the church. Establishing and following these procedures will:

  • Take steps toward protecting people (especially children) from people intending to do harm to others,
  • Take preventative steps toward protecting people from a natural disaster or event with the potential to cause harm, and
  • Help protect the church from potential litigation stemming from incidents in which these procedures are necessary (without such a policy, the church is more vulnerable).
  • Unify members and staff in an effort to promote, practice, and provide funding for procedures that ensure peace of mind for all members and guests.

 

Lead On!

Steve

 

Using Ushers in Emergencies (part 2 of 2)

Here’s an idea to help your ushers know what to do when. Get every usher a clip-on name badge; clip-on badges have a loop which holds the actual name badge.  To each name badge, add three more badges which are the same size as the name badge. Yes, each name badge will be “fat” but they will also be very useful.

 

The three additional badges should be color coded and have specific written instructions on each one depending on the event.

  • Red – fire
  • Blue – violent weather
  • Yellow – active shooter

When one of these events happens, each usher can read his or her name badge instructions, be reminded what he or she is to do in this emergency, and then follow through on them.

 

The name badges are always present because the ushers always wear them. The instructions can be tailored for each usher or area of ushers. The ushers can even talk about this among themselves and train themselves and new ushers in what to do; they can even make suggestions about how to improve this system.

 

This simple system uses some existing volunteers, gives them critical responsibilities, and provides vital helpers during a crisis so that church staff leaders can focus on other things that only they can do.

 

Lead On!

Steve

Background Checks

Background checks are one of the many things in the past few years which have changed the way we do church. It is a legal necessity and not doing them can put a church in a legal hot spot. The best question to ask is the prudent person rule: What would a prudent person do in this situation? That is the rule of thumb I’ll use to answer the following

  • Frequency

o   There is no legal requirement for how often a background check should be done. A good rule is to do them once every three years. Every five years is too infrequent and every year is too expensive.

  • Cost

o   Basic background checks cost $10 to $15 for a social security number check, sex offender, criminal check, and address confirmation. However, some state, county, or city governments do not put their information online which means the background check companies spend extra money to obtain that info and they’ll pass that cost on to their customers. These additional fees can push a check up to $30 or $35.

o   There are more extensive background checks which cost more money but those should only be done if there is cause.

  • Who

o   The scope of who gets a background check must be defined clearly. The recommendation from a professional in this field is that your “average” volunteer have a basic background check. If something is uncovered, then a more extensive background check could be done or using that information, eliminate the person immediately.

o   Minors cannot have a background check without the permission of their parents. Typically I do not do background checks on minors. However, minors can be charged with adult crimes. For instance, I did a background check on an 18 year old woman who, the year before, had been charged with two counts of attempted murder.

  • How “deep”

o   Most background checks are pretty superficial and that is sufficient. You don’t want to go prying into someone’s past. That is not what a prudent person would do – do just enough to get the necessary info without being intrusive.

  • Who receives the reports?

o   There should be one responsible person to receive and review the background checks. Never share this information unless it is absolutely necessary and typically it is not.

o   If something is discovered, it is best to meet with the person and explain what was found and how, if at all, that will affect their work at the church, whether as a volunteer or employee. The person already knows the reason for the visit but it is good for them to know that the church knows, too.

o   For instance, I have a three-year rule for traffic citations but DUI citations are a lack of good judgment which require more time to elapse (about 5-10 years).

  • Sharing the information

o   The data in the report is personal and confidential. Only a very few people at a church should have access to this information. The person on whom the check was done can get a copy of their background check – that is perfectly acceptable since it is all about that person. I’ve even given the background check to an employee who volunteered in another organization; he gave the report to them and saved them the cost of a background check.

  • Finance Office Staff

o   Those with access to the church’s money have a higher threshold. For this staff I recommend an annual credit check. That is more expensive but it means that once a year, someone is reviewing a document which will reveal if a person has undue debt and is thus open to embezzlement to take care of their financial problems.

Always be sure that you can, with integrity, answer this question:

“Can you stand in front of a judge and tell him or her that you did everything that a prudent person did to protect the children who were in your care?”

 

Lead On!

Steve