In December 2015, the US Congress made permanent a tax break that benefits older donors: the ability to gift to a charity funds directly from an IRA (Individual Retirement Account). There are several rules for this: Donors must be 70.5 years or … [Continue reading]
Personal First Impressions (part 10 of 10)
Parents want to know their children are safe – volunteers need to explain the safety (a better word than “security”) measures in place. Print up a card explaining the details – what to do when you drop off your child and how to retrieve your child. … [Continue reading]
Personal First Impressions (part 9 of 10)
The Welcome/Information Desk volunteers should be extroverts off the scale: warm, friendly, and anxious to go out of their way to help people. Don’t let these critical volunteers burn out. Heap praise on them but also let them know how much is riding … [Continue reading]
Personal First Impressions (part 8 of 10)
Some churches have greeters in parking lots helping drivers find spots and directing them to a door. That is an excellent way to impress people – especially if those greeters accompany young families all the way to the welcome desk. The front door … [Continue reading]
Personal First Impressions (part 7 of 10)
Your website was created by people for people. Make sure it is saying the right things about your church. Most visits to church websites are by church members seeking information about church programs. But does your site give non-members what they … [Continue reading]
Physical First Impressions (part 6 of 10)
Welcome desk location Your Sunday morning welcome desk should be visible instantly and not crowded by workers talking to each other about Saturday’s ball game. Get the desk as close to the primary guest entrance door as you can – maybe even out … [Continue reading]
Physical First Impressions (part 5 of 10)
Marked entrance doors Are the doors you want guests to enter clearly marked? If you have multiple buildings, how do guests know what door to come in? Perhaps some clearly visible wording over the door like “Main Entrance” will cut through the … [Continue reading]
Physical First Impressions (part 4 of 10)
Lawn care Is your grass cut and leaves raked on Thursday or Friday, especially during your growing season? Do your trees have mulch beds? Every three months, walk the entire church grounds with your lawn care provider – let him know your … [Continue reading]